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FAQs

Q: What areas do you cover?

Portugal

Q: Are your prices per car or per person?

Prices is per car.

Q: How much luggage can I take?

Stardard: 4 bags

Executive: 4 bags

Business: 4 bags

Minibus: 9 bags

Luxury: 4 bags

Q: How do I know my booking has been accepted?

Lisbonryder send confirmation by e-mail.

Q; What if I cannot locate my driver?

First call to driver or with our office number: +351 91 899 92 42

Q: What if I wish to cancel and want a refund?

Customer have 24 hours to cancel the transfer for refund 100%.

Q: Will I be charged extra if my flight is delayed?

No. We control delay flights and we just charged parking if customer after 30 minutes of landed flight dont show up or dont advice us.

Q: What if I miss my flight?

Just tell us date and we change the date of pick up.

Q: What does the price include?

Meet Point , Drinks on board, WIFI.

Q: How early do I need to book?

25 Hours before of pick up.